Legal

Privacy Policy

Last updated: August 2026

This policy explains what information Highly Decorated Limited ("we", "us") collects when you use our website highlydecorated.co.uk, contact us, or interact with our posts on social media, and what we do with it.

Who we are

Highly Decorated Limited is based in Bracknell. You can reach us on 07891 488 787 or by email at highlydecoratedltd@gmail.com.

What we collect

  • When you contact us (phone, form or email): your name, contact details and the details of your enquiry — used only to reply and carry out the work you ask for.
  • When you visit the website: standard analytics (pages viewed, approximate location, device type) to understand and improve the site. This does not identify you personally.
  • When you engage with our social posts: Facebook/Instagram give us aggregate, non-identifying performance figures (such as total reach and interactions). We do not receive your name or profile details.

How we use it

  • To answer your enquiry and carry out the work you asked for.
  • To understand which pages and posts are useful, so we can make better ones.
  • To meet our legal and accounting obligations.

We do not sell your personal information or add you to marketing lists without your asking.

Who we share it with

We use trusted providers who process data on our behalf: Google (website analytics), Netlify (hosting and form delivery), and Meta (Facebook/Instagram, for our own posts). We do not share your data with anyone else except where required by law, or where passing your details to a service provider is needed to carry out the job you requested.

How long we keep it

We keep enquiry records only as long as needed to complete the work and meet our legal obligations, then delete them.

Your rights

You can ask what personal information we hold about you, correct it, or have it deleted — see our data deletion page or email highlydecoratedltd@gmail.com. You can also complain to the UK Information Commissioner's Office at ico.org.uk.

Changes

If we change this policy we will update the date at the top of this page.

Contact

Questions? Call 07891 488 787 or email highlydecoratedltd@gmail.com.

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